Frequently Asked Questions
1. Who provides the school transport service?
SAM Tours & Travels, the authorised transport partner for National Public Schools, manages school transport services. With years of experience in school transportation, they provide safe, reliable, and well-organised transport services for students.
For further details on bus routes to and from NPS HRD, please contact – Mr. Nikhil- Sam Tours & Travels: https://samschoolbus.com/
2. What safety measures are followed in the school buses?
Student safety is the highest priority. School buses are equipped with GPS tracking and CCTV surveillance. In addition, all drivers and bus attendants undergo identity verification and background checks before being assigned to school routes.
3. How can I know my child's bus route, pick-up/drop-off timings, or report a transport-related concern?
All matters related to bus routes, boarding points, pick-up and drop timings, route changes, or transport concerns are handled directly by SAM Tours & Travels. Parents are requested to contact the transport vendor for prompt assistance.
4. Can I track my child's school bus?
Yes. The buses are GPS-enabled, allowing parents to receive real-time location updates and monitor their movement during pick-up and drop-off.
5. What should I do if my child will not be using the school bus on a particular day or if there is a change in transport requirements?
Parents should inform SAM Tours & Travels directly regarding any temporary or permanent changes to their child's transport arrangements. Early communication helps ensure smooth route management and the safety of all students travelling on the bus.